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Our Goal is Exceptional Customer Service

At Reactor, we love hearing from our customers. You can use the form below for any reason, and we will make every effort to respond within 24 hours. If you have product or service questions, be sure to check our FAQ page as you may not have to wait for an answer. If you are a Reactor customer and have a watch needing service, please visit our SERVICE page and follow the instructions there.

To order parts for your watch, call our Parts Dept. at 800-291-6600, M-F 8:30-4:00 Pacific time.

If you need extra links or a replacement band keeper, please include your address in your message below.

If you need to order a replacement rubber strap, please visit reactoroutlet.com.

Please complete this form to contact us by email. Please include the 5-digit model number of your watch (from the caseback) if possible.

Name:

Email:

Phone:

Message:


To contact us by phone, call (800) 291-6600, 8am to 5pm Pacific time. Try not to be too shocked when a live person answers.

If you cannot use the above form, you can email your request to cs@reactorwatch.com

Regular mail to:
Reactor Watches
5312 Derry Ave., Suite B
Agoura Hills, CA 91301